SMALL BUSINESS HAWAII Creating A Better Hawaii Through Private Enterprise VOLUME 20, No. 5 * MAY 1995 __________________________________________________________________ April 30 -ÊMay 6, 1995 Celebrate Small Business Week The U.S. Small Business Administration (SBA) will honor 53 of America's top small business entrepreneurs at national ceremonies in Washington, D.C. during this year's Small Business Week, April 30 - May 6. The theme for 1995 is "Small Business: Building America's Future." The leading business owners come from each of the 50 states, plus the District of Columbia, Puerto Rico/Virgin Isles and Guam. Each has already been named Small Business Person of the Year from his or her state. One of these 53 will be selected as the national Small Business Person of the Year at White House ceremonies during the week. In 1986, Hawaii's Charlie Nishioka was designated as America's top small business owner, and since then, Hawaii has a number of statewide advocates who also garnered top national awards. A complete list of Hawaii's 1995 awardees, honored at an April 25 luncheon at the Ilikai, appears on this page. The SBA, created by President Dwight Eisenhower in 1953 to help small businesses get started and obtain financial assistance, now has a loan portfolio in excess of $23 billion. The current SBA Administrator is Philip Lader. Andrew Poepoe is Hawaii's Director. __________________________________________________________________ Donald Sasaki Wins Top SBA Award The U.S. Small Business Administration (SBA) announced the 1995 small business awardees on April 4. They were honored by the State Legislature, the Mayors, and at the Annual Awards Luncheon sponsored by the SBA and cosponsored by the Hawaii Business League, NFIB--Hawaii, the Small Business Council of the Chamber of Commerce and SBH. Several awardees are members of SBH. Two State awardees have already won Regional recognition as well. Small Business Hawaii member awardees indicated by * Honorees include: __________________________________________________________________ REGION IX, STATE OF HAWAII and County AWARDEES Accountant Advocate of the Year Roy H. Doi Kobayashi, Doi & Lum, CPA's Wahiawa, Hawaii (Island of Oahu) Financial Services Advocate of the Year Paul Rehob * Bank of America, FSB Honolulu, Hawaii (Island of Oahu) STATE OF HAWAII (and Counties) Small Business Person of the Year Donald M. Sasaki Cal-Kona Produce, Inc. Kealakekua, Hawaii (County of Hawaii) Small Business Exporter of the Year Thomas & Ellen Matthews * Trade West, Inc. Honolulu, Hawaii (County of Oahu) Young Entrepreneur of the Year Anthony "Tony" Pajela Garden Island Security, Inc. Lihue, Kauai (Island of Kauai) Minority Small Business Advocate of the Year Jose Villa Hawaii Hispanic Consultants Honolulu, Hawaii (Island of Oahu) Women in Business Advocate of the Year Francine L. K. Slom * Small Business Hawaii Honolulu, Hawaii (Island of Oahu) COUNTY OF MAUI Small Business Person of the year Mr. Kimberly Ball Hi-Tech Maui, Inc. Kahului, Hawaii Women in Business Advocate of the Year Meg Moore Coldwell Banker/McCormack Real Estate Kihei, Hawaii CITY & COUNTY OF HONOLULU Small Business Person of the Year Karen Sotomura Joseph K. & Company Honolulu, Hawaii Young Entrepreneur of the Year Dennis K. Kula Mokes on Spokes/Technical Visions, Inc./ Linden Hawaii Surf/Molokai Rabbon Ventures Honolulu, Hawaii COUNTY OF HAWAII Women in Business Advocate of the Year Julie Hugo Hugo Wong-Wilson Hilo, Hawaii COUNTY OF KAUAI Small Business Person of the Year Jean Marie Josselin A Pacific Cafe, Inc. Kapaa, Hawaii Media Advocate of the Year Gregg Gardiner Kauai Times Lihue, Hawaii __________________________________________________________________ Any REAL Reforms Coming by Adjournment? Legislature Still Passing Your Buck Hawaii's 1995 State Legislature is scheduled to adjourn May 1, but SBH has predicted since the opening of the Session in January that it will not do so. And though gambling is "dead" for this Session (though technically NOTHING is "dead" until the lawmakers adjourn and leave the taxpayers in safety) if you are a betting person you can bet the Session will NOT end on time. There is no budget, no insurance reform, no government reduction and no workers' comp relief. In short, this Session to date is a costly waste of time for taxpayers and businesses. What will happen in the final day frenzy is anyone's guess as the political manuevering and deal making hits full stride. Reforms are possible; just not likely. The lawmakers are still horsetrading with taxes, budgets and special interests. While businesses continue to go bankrupt shutdown or move away from Hawaii, there is little concrete efforts to improve Hawaii's hostile business environment. Words and actions by lawmakers regarding taxes have the ability to make the business climate even worse. Proposed increased taxes (GET, hotels, real property), elimination of tax credits and higher fees are all still possible. At press time, Conference Committees were just beginning to tackle the final major issues of this Session: (1) the budget; (2) Hawaiian land claim reparations; (3) no-fault auto insurance, and (4) workers' compensation. Taxes could be part of any final equation. The proposed $11.4 BILLION budget faces a growing deficit according to the Council of Revenues. Let's review: outgoing 8-year Governor Waihee, told taxpayers before the election, he had left an $80 million surplus. After the election, Governor Cayetano, the 8-year Lt. Gov., reported a $150 million deficit. Days later, it had "grown" to $250 million. By April, it was $350 million. Tax increases are held over the heads of business to cover the spending and taxing misdeeds of the Administration and Legislature.Tax revenues are declining now as more businesses shut down, go bankrupt or depart Hawaii. HB 133 would partially "furlough" the army of costly state workers. But Government's predictable answer: RAISE YOUR TAXES STILL HIGHER. REAL workers' comp reform (to LOWER your premium)? Not likely. But SB 2133 helps. Good bill: SB 1331 to remove Elections functions from Lt. Governor's office. Bad bill: HB 1037 gives unions even more strike power. The next Legislative Action Committee meets Wednesday, May 10, at the SBH office from 11 am - noon. __________________________________________________________________ SBH Member Forum May 24 Business Survival Strategies For You Is YOUR Business Healthy? If not, what can YOU do to improve it and achieve maximum profitability? Find out later this month, at the next SBH special member business forum. Small Business Hawaii, in cooperation with member firm Venture Planning Associates, will present an intensive, hands-on, practical forum designed to help your business survive Ñ and save money too. "Business Survival Strategies" will be presented by William F. McCready on Wednesday, May 24, from 10 am - noon, in the Garden Terrace of the Halekulani Hotel in Waikiki. A luncheon with additional Q/A, networking and an SBH update by Sam Slom will follow until 1:30 pm. Special discount member rates will apply. Call SBH to get a reservation form faxed to you, or pick up a regular copy of the SB NEWS. McCready, well known business consultant and entrepreneur, will administer a "Business Fitness Quiz," to help tell you whether to pat yourself on the back, or focus on developing remedial strategies. In the process, you will learn the following: * 13 ways to identify business trouble signs * 12 ways to cut costs and increase profits * 10 commandments for a growth company * 8 key qualities of a successful business * 6 ways to identify potential profit centersÑ within your existing business! Don't miss this opportunity to not only survive, but to prosper as well. Send in your advance paid reservation form today. Seating is limited and is first-come, first-served. Bring an employee, vendor or spouse at the same advance discounted member rate (@$30). __________________________________________________________________ Member Counters Andy Rooney and CBS's "60 Minutes" Member Michael J. Coy, President, Venture Investment Associates, Inc., wrote the following letter to Andy Rooney and the CBS-television program, "60 Minutes," last month, after hearing Rooney run down Hawaii in a satirical manner: Your comments during this evening's show (March 12) might give your viewers the impression that we in Hawaii do nothing but go to the beach and enjoy the islands' marvelous climate. That impression would be an error and belies our small but growing entrepreneurial community. * The transaction computer industry was started in Hawaii by VeriFone in 1980. When you use your credit card in New York, chances are it's being run through a VeriFone reader. * As you fly around the country on assignment, the air traffic controllers use a system designed and assembled in Hawaii by Intelect. * After you debark the plane and it is prepared for its next flight, the turnaround time and expense are reduced by the use of a heat-sensitive tape applied to the plane's wheels. The use of tape, which changes color if the brake pads overheat, eliminates a two hour visual inspection process. The tape was invented and made in Hawaii by Camwil. * Even though you may not use them personally, many of the CBS News associates are linked by a personal computer network. The concept of local area networks was developed at the University of Hawaii in the late 1970s. * Not to mention Hawaii's Kona coffee, macadamia nuts, Maui onions, and anthuriums, which are sold at premium prices around the world. But if it's beautiful scenery, year-round balmy temperatures, and a multi-ethnic culture unique on the planet that appeals to you, you might enjoy looking at the enclosed Visit Hawaii CDª, produced in the islands by Visitor Communications Technologies. __________________________________________________________________ Finding $$$ at WIBC Forum The next Women In Business Committee (WIBC) forum, "Finding $$$ to Do Business" will focus on access to capital for women entrepreneurs in Hawaii. The business forum is a meet-the-lenders workshop, Thursday, May 18, at the Ala Wai Golf Course Club House meeting room (2nd floor), from 9:00 am to 1:00 pm. It will feature speakers from Hawaii's financial community and SBH members discussing the latest methods of creative financing. There will also be sessions on business plan preparation and understanding financial statements. The cost is $20 and includes light refreshments. For reservations and more information, contact Laura Noda, Small Business Development Center, at 522-8131. __________________________________________________________________ Speak Like A Pro Forum May 12 Wish you were better equipped to handle those presentations at work? Has your boss ever said, "You're in charge of the meeting today!" SPEAKING SKILLS = CREDIBILITY! Now you can learn by watching the pro's and hearing their tips! National Speakers Assn. - Hawaii's "Speak Like A Pro" business luncheon is where you can learn more! Hear four different speakers and choose from fourteen to practice with! "Speak Like A Pro" All-Star Lineup includes four local and mainland professionals, each with a different 15 minute program followed by 10 minutes with your own pro: TV Producer Lynn Waters Fires up Your Focus From the Start; National Speaker Vanna Novak shows you how to Kapture, Konnect & Keep Your Audience Turned-on; City Councilman Jon Yoshimura helps you to Convince with Conviction; Small Business Hawaii President Sam Slom shows you how to Leave'em Ready to Act or Ready to Laugh, Don't Just Leave'em. The event will be held at the Sheraton Waikiki Hotel on Friday, May 12 from10:45 a.m. - 1:30 p.m. Reservations are required, lunch is included. For information call Don Sepe at 676-2975 or Betsy Allen at 239-6607. __________________________________________________________________ Member - Nominees Sought SBH Board Election Coming This is the first annual notice to SBH members that they are invited to seek election to the Board of Directors. Three Directorships, of the current 10, are subject to election in 1995. A directorship is a commitment for active involvement and service to the organization, the membership, and the community. No Director, other than the Executive Director, receives any compensation for voluntary service. The term of office is three years. Directors with terms expiring December 31, are: Janet Ha'ole, Triple Check Accounting & Tax Service; Bob Sigall, Creative-1 Marketing, and Sam Slom, SMS Consultants (current SBH President/Executive Director). Sigall and Slom have indicated they will stand for re-election; Ha'ole will retire. If you are a current, active member of SBH and would like to serve on the Board, please contact the Corporate Secretary, SBH, by mail or FAX (396-1726). A nomination packet will be sent to you for completion. You may also nominate a member if you have his/her permission to do so. Deadline for nominations is October 1, 1995. Qualified member candidates will be highlighted in a future issue. Member voting takes place during November. New terms are for the period through December 31, 1998. __________________________________________________________________ Not-So-Sweet Thoughts About Hawaii's Business Climate by Stephanie Short, Sweet Thoughts Bakery Editor's Note: SBH member Short, winner of the annual "SBH Civic Leadership Award," presented in January, 1995, is calling it quits after 10 successful years in the bakery business in Manoa. She wasn't a complainer; she was a fighter. She will be honored by the Honolulu City Council on May 3. Here are her final thoughts. Well, after a couple years of continually feeling pushed out of Hawaii, it's finally become a reality! Sweet Thoughts bites the business graveyard! Another fine, follow the rules, good business is gone! The continual threats of increasing rent, workers compensation, and all other forms of required insurance, unemployment and every other tax you can think of finally became a reality and swallowed Sweet Thoughts up! This state is an insane place to try to make a success of a small business let alone just make a living owning a small business! Believe me, I've tried!!! Getting involved only gets you in trouble, what's a business person to do??? When will this state wake-up and implode its existing bureaucratic b.s. and learn that the small businesses fund this state. I guess when there are no more successful small businesses and no more tax money. Sweet Thoughts will operate through Mother's Day, Sunday, May 15, 1995 and then our doors are shut for good. Wish I could say it's been fun! __________________________________________________________________ SBH Joins Anti-Graffiti War Councilmember Donna Mercado Kim launched a new volunteer effort to help erradicate graffiti on Oahu and Small Business Hawaii has signed on to participate with the "Graffiti Busters Task Force." The City is looking for volunteers to paint up and fix up, to report graffiti incidents, and for small businesses to "adopt a park or nearby business area." Also needed and welcome, are financial donations for the program. SBH urges members to get involved (and to let SBH know of your firm's volunteer efforts). A graffiti-free Honolulu is good business. For more information call the Eradication Hotline at 296-WIPE. __________________________________________________________________ New Group Movie Tickets Available SBH has a supply of new member Consolidated Amusement Company's Group Movie Tickets (GMTs) . (Discounted tickets, NOT "passes.") The new group tickets may be used through Dec. 7, 1995. SBH makes these tickets available to members at the discounted price of $4.50 per ticket. The discount tickets save $1.50 on each adult admission. Current members may purchase from1-50 of the GMTs, but must call the office first to determine availability and then personally pick up tickets with a business check at the office, an SBH-sponsored event, or at Something Special! in Kahala Mall. There are no refunds or exchanges of GMTs and none are mailed. __________________________________________________________________ SBH President Speaks At Pittsburgh Freedom Society Dinner (photo caption story in printed version) Traveling to Pittsburgh, Pennsylvania in early April, SBH president Sam Slom joined former Honolulu financial advisor Robert Chamberlain (R) and renowned economist, educator and president of the Foundation for Economic Education (FEE), Dr. Hans F. Sennholz (C), at the inaugural meeting of the Pittsburgh Freedom Society. All three spoke at the dinner gathering in Flag Plaza, Pittsburgh, attended by 80 area business and professional leaders. Sennholz warned of the dangers of America's current economic policies, the shortcomings of the Republican "Contract With America," and the implications of the attack on the U.S. dollar. SBH is a supporter of FEE, Inc., located in Irvington-On-Hudson, New York, the non-political educational champion of private property, the free market, and limited government, since its founding by Leonard Read in 1946. SBH hopes to sponsor a FEE Economic Seminar in Hawaii in the near future. __________________________________________________________________ SMALL BUSINESS NEWS * ONLINE EDITION * MAY 1995, PAGE 3 SMALL BUSINESS VIEWS By Sam Slom, President, Small Business Hawaii As our Legislators supposedly wrestle with the deficit ($350 million and growing) where are those "warm body" cuts in State Government? Where are the promised cuts in State expenditures? After a lot of talk, the size of government seems as bloated as ever. Business is being cut, by taxes, work comp and regulations. Words are cheap; action is delayed. Maybe the problem is finding a "warm" body in the protected class of unionized state employees. Scott Ellis, a VP at Smith Barney, was interested in the Administration's estimate that a one-day per month furlough of state employees would save the taxpayers an estimated $72 million. Ellis suggested it would be even better if they took off one day a week. While my family and I were visiting business clients and friends in Pennsylvania, New York and New Jersey during April, representatives of the Hawaii Department of Education were traveling too and visited Kutztown University in Kutztown, PA. Kutztown's claim to fame, besides being a former leading "teachers' college," is that graduate Andre Reed, world class wide receiver for the Buffalo Bills, is the only NFL player ever recruited at KU. Every year, KU holds a teacher recruitment fair. This year, reps from the Hawaii DOE came to sign up new grads to teach in Hawaii to replace some of the 1,000 who took a lucrative early retirement bonus. The DOE folks talked about Hawaii's climate and said the cost of living is "only 12 - 18% higher than the Mainland." (Try 40%?) The starting salary in Hawaii is $6,500 below Pennsylvania and the DOE never mentioned anything about home prices, rentals, food costs, SAT scores or the location of new teachers in Waianae or Nanakuli. Good luck Kutztown grads! My support is for the State Public Safety/Corrections Division in its current attempt to put a stop to the epidemic of prison guard sick-outs that result in more than $3 million in overtime annually. (On any given day, incredibly, nearly 30% of the total employed unionized guards call in "sick" or just don't show up). Maybe they should seek another line of work. In April, the State did not call in extra guards at overtime; instead, they curtailed some of the extra-curricular activities of the prisoners (weight room, recreation, library, etc.) What a novel and practical idea. Of course, the United Public Workers Union, and a civil rights attorney, threatened suits against the state for "denial of rights and benefits for the prisoners." Though we've criticized Mayor ("I can still get one more fundraiser in before the law changes...") Jeremy Harris (for many good reasons) he deserves plaudits for: (1) finally outing the Frank Fasi "shaka signs" on public works projects financed, not by Fasi, but by the taxpayers, and (2) after 30 years (or more) of complaints about Honolulu's absurd permit process, Harris said the City will now begin same day residential permit processing, formerly a 3 - 6 month process. We'll happily believe it when we see it. Meanwhile, a '96 Fasi-Harris race is assured. Mahalo to freshman Councilman Jon Yoshimura and staff for their efforts in behalf of the City Ordinance (#197), originally introduced in '93 by Gary Gill, that would allow Honolulu's beleaguered small businesses operating out of non-ground floor space to have at least a modest commercial identification sign. Current law prohibits any but ground-floor tenants from any signage in high rise, costly, Hawaii. Only the Outdoor Circle continues to champion this archaic and illogical discrimination against non-wealthy business lessees. The Council hears the measure again May 3. Let them know how you feel. For years, politicians attacked Bishop Estate for not doing enough for Hawaiian students. In April, the Estate announced it was going to build and operate four new elementary schools (Hawaii, Maui and Oahu) for students of Hawaiian ancestry. Immediately, some of the same politicians - notably Rep. Jim Shon Ñ attacked the Estate for diverting funds from public schools (the Estate gives the DOE $13 million). IMUA! Just a thought: remember when we had creative entrepreneurial giants in Hawaii, such as E.E. Black, Walter Dillingham, Henry Kaiser? These risk-takers took nothing and made it into something. Contrast that with our current crop of politicos that started with plenty and have made it into nothing. The State "Health Quest" fiasco shows once again (how many examples do we really need?) that a program to subsidize one class of people at the expense of others, is a morally bankrupting concept. The fact the University students, who were paying $500 annually for insurance, joined the Quest for "free," even though it costs $2,000 to insure them now, should not be a surprise. Sadly, some small business owners joined too, saying they're tired of paying for others and want some gravy themselves. The State's original estimates of 80,000 to 100,000 Quest "clients," has already topped $130,000 and is growing. With friends like this: on April 21 in the Senate, honoring the SBA Awardees, Matt Matsunaga introduced me as Francine Slom's "father." Then, in the House, Gene Ward said I had been detained in the lobby, searched, and found with a sharp instrument on me Ñ my tongue. Mahalo guys! Enjoy Small Business Week Ñ its the only time most politicians even recognize those of us who really take the risks and create the jobs. Celebrate. __________________________________________________________________ SMALL BUSINESS NEWS * ONLINE EDITION * MAY 1995, PAGE 4 STAFFING HELP by Pamela Gottlieb, Staffing Partners Guidelines For Successful Interviews Editor's Note: This is the 2nd in a series of employment guidelines by Ms. Gottlieb. Last month she discussed the importance of checking references of applicants). Here are some tips that should prove helpful in your hiring process: 1. Put the applicant at ease by establishing a rapport; 2. Ask open ended - probing questions and let the applicant do 70% of the talking. SAMPLE INTERVIEWING QUESTIONS About work experience: 1. Tell me about your present (or last) job; 2. What are (were) your major responsibilities;? 3. Tell me about some of the things you feel particularly proud of in your current (last) job; 4. What were some things about your current (last) job that you found difficult or challenging and how did you deal with them? About feelings regarding their job: 1. What are come of the reasons you have (had) for leaving your (last) job;? 2. How do you feel about the progress you made with your present (past) company;? 3. What do you feel has been your greatest source of frustration in your present (last) job;? 4. In what way do you feel your present (last) job has developed you to take on even greater responsibilities? About people: 1. What kind of people do you like working with;? 2. In what ways has your supervisor helped you to further develop your capabilities;? 3. How do you feel about the way you, or other employees, were treated by your current (former ) boss;? 4. What kind of people do you find it difficult to work with, and how have you overcome this? About objectives: 1. What are some of the things that are most important to you in a job and why;? 2. Where do you see yourself in terms of your career in 5 years;? 3. What are some of the things, outside your job, that you have done or plan to do to help you achieve your career objectives;? 4. What do you want from your next position that you are not (or did not get) getting from your current (last) position? About themselves: 1. How would you describe yourself;? 2. What are some of the things that motivate you;? 3. What do you consider your greatest strengths;? 4. What areas are you currently working to improve on? About interest in job/company: 1. What do you know about our company;? 2. Why are you interested in this position;? 3. Why do you think you would enjoy this job;? 4. What interests you about our products (or services)? NEXT MONTH: A Sampling of ILLEGAL Questions You May NOT Ask on an Interview. __________________________________________________________________ More On Bank Of America In your November, 1994 issue, you printed an article written by Susan Kinsler with the headline, "Discriminating Against Small Business." In order to find out who was doing the discriminating you had to read the article. In your December, 1994 issue you printed an article written by Paul Rehob with the headline, "Bank Of America Hawaii Is A Friend To Small Business." No mystery there. The headline says it all. In your January, 1995 issue Ms. Kinsler questions whether or not Mr. Rehob's article was a rebuttal (as it didn't answer any of her allegations) or a FREE advertisement. So far, no response from anyone. So, please allow me. It is obvious that Bank Of America Hawaii would like to think of themselves as a friend to small business. In order for this to happen, small business owners will have to agree. I know of none who do. I was probably the last hold out because I wasn't sure. With the help of BofAH my mind had been made up. I am now absolutely positive that Bank of America Hawaii is NO friend to any small business owner anywhere. They do not even think of us as human beings. BofAH has a sign at each branch stating "5 Minute Service Guarantee." If you are kept waiting in line for more than 5 minutes they will pay you $5 for your inconvenience. If you are a sole proprietor of a small business and are kept waiting for a longer than 5 minute period and have the audacity to ask for the $5 you will be turned down. THEY DO NOT PAY SMALL BUSINESS PEOPLE - ONLY REAL HUMAN BEINGS NEED APPLY. There is no written policy on this. No brochures or procedural manuals. They know it's illegal to discriminate so they do it without writing it. No one ever said they were stupid. How's Mr. Rehob going to answer this one? What kind of headline will you give him when he does? Ñ Ray Mitrulevich, Aloha Brake Company __________________________________________________________________ Marketing Ideas By The Hour "Marketing Ideas by the Hour" provides low cost marketing consulting for entrepreneurs, retailers, and people with work-at-home businesses. It's a new concept by SBH member Rich Budnick, of Rich Budnick and Associates, that reaches out to business people who need a lending hand at an affordable price. Entrepreneurs who are too busy or lack the creative skills to produce marketing plans and publications can be helped. A recent survey by a national business magazine reveals that most businesses admit they need marketing help, but few devote much, if any time to it. Entrepreneurs can increase business dramatically by using no cost, low cost and moderate cost marketing programs. Budnick's "Marketing Ideas by the Hour" offers a variety of marketing options that fit within a limited budget. A menu of low cost marketing programs includes: brochures, flyers, newsletters, promotions, news releases and publicity, advertising, technical writing, special events, video scripts, customer service programs, and speech writing. Successful marketing means a lot more than just buying ads. Business people should consider opportunities to attract attention and reach out to their customers. Now is the best time to begin a marketing program. When your competitors are cutting back, you will stand out. The savvy entrepreneur can gain a competitive edge by getting noticed and gaining new customers through marketing strategies for retailers, entrepreneurs, and people who work at home. Confidential consultations are available either by phone or in person. SBH members may also know Budnick as the author-publisher of three best-selling books: Hawaiian Street Names, Maui Street Names, and Stolen Kingdom. Budnick has sold 24,000 books published by his Aloha Press by receiving dozens of media news stories worth hundreds of thousands of dollars in free publicity in newspapers, on radio and television. He also has been a Facilitator at several SBH "Share and Tell" Business Forums on the topic, "Marketing During a Recession". For help, call Budnick at 395-1161. __________________________________________________________________ SMALL BUSINESS NEWS * ONLINE EDITION * MAY 1995, PAGE 5 About the Small Business News Online Edition Small Business Hawaii breaks new ground as it enters the information age with the online edition of Small Business News. What you see here is an abridged version of the regular May 1995 issue of Small Business News. Feel free to browse and download these articles for your personal reference. The articles that appear in this online edition of Small Business News are selected highlights taken from the regularly printed version, with some editing to bring the information as up to date as we possibly can. Small Business Hawaii invites you to comment on anything related to small business issues in Hawaii. Send us your comments and news of awards, promotions, etc., with photographs (if possible) to SBH by the 10th of the month for the next issue. Articles can be sent via regular (snail mail) to: Small Business Hawaii Hawaii Kai Corporate Plaza 6600 Kalanianaole Hwy., Suite 212 Honolulu, HI 96825 We also accept FAXED articles at: (808) 396-1726 (Sorry! faxed photos not acceptable.) You can also E-Mail your articles to Melvin Ah Ching right here at H4, Hawaii's Data Superhighwayª. Articles sent through the Internet can be forwarded to macpro@lava.net For more information about SBH call: (808) 396-1724 SMALL BUSINESS NEWS ONLINE May 1995 * Volume 20, No. 5 Editor & Publisher: Samuel M. Slom Directors: Joyce Edwards, Jean Fukuda, Jed Gaines, Janet Ha'ole, Kenneth T.G. Lum, Michael R. Marsh, Bob Sigall, Sam Slom, Jane Tatibouet & John Yanagihara. Computer Graphics: Melvin Ah Ching Online Service Provider: H4, Hawaii's Super DataHighwayª @ (808) 263-8625 Internet: 204.182.49.10 or www.hotspotshawaii.com. __________________________________________________________________ Small Business News Online designed & compiled by: MELVIN AH CHING PRODUCTIONS Desktop Publishing & Consulting Phone: (808) 946-2676 E:Mail: Melvin AhChing, H-4 Hawaii Data Superhighway Internet: macpro@lava.net Reposted from file on H4 BBS. 798.